Queen's Hospital

Queen's Hospital 2024-05-08 Person 2 5 0

It was difficult to get attention from nursing staff, being left without pain relief for hours. Doctors were more attentive but seemed to have differing opinions of my condition and treatment until I was moved to majors when, after some hours I was seen by doctors who came up with a plan.

Medical staff need to communicate with each other better in order to give patients more confidence in their ability to treat them effectively. Use triage to decide which patients can tolerate being left in the corridor, those with severely compromised immunity should be kept as isolated as possible.

Queen's Hospital 2024-05-08 Person 1 5 0

I was brought in by ambulance blue light with a suspended stroke I had bloods done and a ct scan and then was left in a chair with my blood pressure 199over 101 for 6 hour without seeing a doctor so I discharged myself can’t believe that when my husband asked at reception when will I see a doctor and was told the doctor was on his break I was getting worse sitting there so I discharged myself the nurse told my husband that if I went home I might die my husband said if I stay here I will die

There was no communication nobody with any answers staff we’re walking around not doing much at all

Queen's Hospital 2024-05-08 Person 5 5 0

Highly satisfied

Need to increase seat capacity

Queen's Hospital 2024-05-08 Person 2 5 0

It was difficult to get attention from nursing staff, being left without pain relief for hours. Doctors were more attentive but seemed to have differing opinions of my condition and treatment until I was moved to majors when, after some hours I was seen by doctors who came up with a plan.

Medical staff need to communicate with each other better in order to give patients more confidence in their ability to treat them effectively. Use triage to decide which patients can tolerate being left in the corridor, those with severely compromised immunity should be kept as isolated as possible.

Queen's Hospital 2024-05-08 Person 3 5 0

Waited 28 hrs to finally see a Eurology Dr after being contacted by Oncolgy to go to A&E asap due to issues with latest Scans and blood test during Cancer Treatment .

Managed the Triage system better,only 2 Drs treating patients.Should have a seperate Clinic for Emergency Cancer care,sitting in rooms for 28hrs with 40/50 people is not good for both Infection and Mental health for Cancer patients.

Queen's Hospital 2024-05-08 Person 2 5 0

Huge delays with no explanations why, spent 10 hours waiting

Explained what was going on and what the plan was for my treatment/care

Queen's Hospital 2024-05-08 Person 2 5 0

Because ignored or treated as a nuisance by some nurses is not an option I did not go there Because I wanted to I needed to

Get the nurses to respond and help patients not to spend so much time pushing pieces of paper and chatting

Queen's Hospital 2024-05-08 Person 3 5 0

I gave a poor as the waiting time was absolutely terrible having to wait to see a doctor for results

Have a quicker time on seeing the doctor I know things are hard but things could run better if more a+e doctors on, you get tests done then you have to wait a day to see a doctor

Queen's Hospital 2024-05-08 Person 2 5 0

I was in A&E for a total of 25 hours, it took 20 hours for me to be seen by a doctor, I was left in a cold corridor for 16 of those 20 hours, on a rock hard metal chair before having to result to laying in the floor in pain. The nurses and doctors were trying their best and I don’t blame them at all but the system as a whole is awful, people were suffering and just left. It was horrible and I was exhausted and sore by the end of it all.

Comfortable seating would be a good start if the wait times are that long, better food options, going 25 hours with only a sandwich and some biscuits is not easy, ideally more staff but that’s easier said the done given the way things are at the moment. Just make it more comfortable for people especially when there are longer waits. If you know someone isn’t going to be seen for atleast 20 hours, maybe set up a service that we get sent home then get a call or text back when we are (for example) 5th in the queue to be seen by a doctor so we can come back then and that way we can wait in the comfort of our own home.

Queen's Hospital 2024-05-08 Person 1 5 0

Absolutely awful my husband has dementia and he had a broken hip and left in corridor and no pain relief and because he couldn’t communicate with them to good he was left and he was in there for 27 hours before he went on a ward then there wasn’t any room in the ward so he was left in the middle of a ward, what is happening nowadays it’s totally a disgrace, not a very good experience at all.

Sort the system out big time absolutely disgraceful